.whatsapp-float {
  background: #25d366;
  width: 54px;
  height: 54px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 16px rgba(37,211,102,0.35);
  transition: transform 0.2s, box-shadow 0.2s;
  flex-shrink: 0;
}

.whatsapp-float:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 22px rgba(37,211,102,0.45);
}

.whatsapp-float svg {
  width: 28px;
  height: 28px;
  fill: white;
}

/* CHATBOT */
.chat-toggle {
  background: var(--navy);
  border: 1px solid rgba(201,168,76,0.4);
  width: 54px;
  height: 54px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 4px 16px rgba(13,27,42,0.35);
  transition: transform 0.2s, box-shadow 0.2s, border-color 0.2s;
  flex-shrink: 0;
  position: relative;
}

.chat-toggle:hover {
  transform: scale(1.08);
  border-color: var(--gold);
  box-shadow: 0 6px 22px rgba(13,27,42,0.45);
}

.chat-toggle svg {
  width: 24px;
  height: 24px;
  fill: var(--gold);
}


.chat-window {
  position: fixed;
  bottom: 96px;
  right: 28px;
  width: 360px;
  max-height: 520px;
  background: var(--white);
  border-radius: 16px;
  box-shadow: 0 12px 48px rgba(13,27,42,0.18);
  display: flex;
  flex-direction: column;
  z-index: 1000;
  overflow: hidden;
  opacity: 0;
  transform: translateY(16px) scale(0.97);
  pointer-events: none;
  transition: opacity 0.25s ease, transform 0.25s ease;
  border: 1px solid #e8e8e8;
}

.chat-window.open {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: all;
}

.chat-header {
  background: var(--navy);
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.chat-header-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  object-fit: cover;
  object-position: top;
  border: 2px solid rgba(201,168,76,0.5);
  flex-shrink: 0;
}

.chat-header-info {
  flex: 1;
}

.chat-header-name {
  font-family: 'Playfair Display', serif;
  font-size: 0.9rem;
  color: var(--white);
  line-height: 1.2;
}

.chat-header-status {
  font-family: 'Inter', sans-serif;
  font-size: 0.65rem;
  color: var(--gold);
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.chat-close {
  background: none;
  border: none;
  cursor: pointer;
  color: rgba(255,255,255,0.5);
  font-size: 1.2rem;
  line-height: 1;
  padding: 4px;
  transition: color 0.2s;
}

.chat-close:hover {
  color: var(--white);
}

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: #f9f9f9;
  scroll-behavior: smooth;
}

.chat-messages::-webkit-scrollbar {
  width: 4px;
}

.chat-messages::-webkit-scrollbar-track {
  background: transparent;
}

.chat-messages::-webkit-scrollbar-thumb {
  background: #ddd;
  border-radius: 4px;
}

.chat-msg {
  max-width: 82%;
  padding: 10px 14px;
  border-radius: 12px;
  font-family: 'Inter', sans-serif;
  font-size: 0.84rem;
  line-height: 1.55;
  animation: msg-in 0.2s ease;
}

@keyframes msg-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}

.chat-msg.bot {
  background: var(--white);
  color: var(--gray);
  border-bottom-left-radius: 4px;
  align-self: flex-start;
  box-shadow: 0 1px 4px rgba(0,0,0,0.07);
}

.chat-msg.user {
  background: var(--navy);
  color: var(--white);
  border-bottom-right-radius: 4px;
  align-self: flex-end;
}

.chat-typing {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 10px 14px;
  background: var(--white);
  border-radius: 12px;
  border-bottom-left-radius: 4px;
  align-self: flex-start;
  box-shadow: 0 1px 4px rgba(0,0,0,0.07);
}

.chat-typing span {
  width: 6px;
  height: 6px;
  background: #bbb;
  border-radius: 50%;
  animation: typing 1.2s infinite;
}

.chat-typing span:nth-child(2) { animation-delay: 0.2s; }
.chat-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typing {
  0%, 60%, 100% { transform: translateY(0); background: #bbb; }
  30% { transform: translateY(-5px); background: var(--gold); }
}

.chat-options {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 4px;
  align-self: flex-start;
  width: 100%;
}

.chat-option {
  background: var(--white);
  border: 1px solid #e0e0e0;
  border-radius: 8px;
  padding: 9px 14px;
  font-family: 'Inter', sans-serif;
  font-size: 0.82rem;
  color: var(--navy);
  cursor: pointer;
  text-align: left;
  transition: background 0.15s, border-color 0.15s;
  animation: msg-in 0.2s ease;
}

.chat-option:hover {
  background: var(--gray-light);
  border-color: var(--gold);
}

.chat-footer {
  padding: 12px 14px;
  border-top: 1px solid #efefef;
  display: flex;
  gap: 8px;
  flex-shrink: 0;
  background: var(--white);
}

.chat-input {
  flex: 1;
  border: 1px solid #e0e0e0;
  border-radius: 8px;
  padding: 9px 12px;
  font-family: 'Inter', sans-serif;
  font-size: 0.84rem;
  color: var(--navy);
  outline: none;
  transition: border-color 0.2s;
  background: #f9f9f9;
}

.chat-input:focus {
  border-color: var(--navy);
  background: var(--white);
}

.chat-send {
  background: var(--navy);
  border: none;
  border-radius: 8px;
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.2s;
}

.chat-send:hover {
  background: var(--navy-light);
}

.chat-send svg {
  width: 16px;
  height: 16px;
  fill: var(--white);
}

.chat-whatsapp-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: #25d366;
  color: white;
  border: none;
  border-radius: 8px;
  padding: 9px 14px;
  font-family: 'Inter', sans-serif;
  font-size: 0.82rem;
  font-weight: 500;
  cursor: pointer;
  margin-top: 4px;
  transition: background 0.2s;
  text-decoration: none;
}

.chat-whatsapp-btn:hover {
  background: #1ebe5d;
}

.chat-whatsapp-btn svg {
  width: 15px;
  height: 15px;
  fill: white;
  flex-shrink: 0;
}

@media (max-width: 768px) {
  .chat-window {
    left: 12px;
    right: 12px;
    width: auto;
    bottom: 100px;
    max-height: 70vh;
  }
}